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The Claims Process – a Tour Guide in Brief

by Duane Crone | June 6th, 2017

For several years now I’ve wanted to provide a helpful guide to lawyer professional liability insurance claims. This post will go over what they look like, how the claims process is handled by insurance companies, and what really happens when you report a claim (or something that “may or may not become a claim”). First off, Don’t […]


Good, or Fast & Cheap?

by Duane Crone | May 16th, 2017

Good Client Relationships Start with Knowledge: If you were a physician seeing a patient for the first time, you would require a basic health screening and medical history right off the bat. Even if a patient walks in with a broken arm, it’s the job of a physician to get the whole picture, so they […]


Risky Business

by Duane Crone | April 11th, 2017

It seems like everyone wants to know which areas of practice are the “riskiest”. Fortunately, the ABA has been collecting data on lawyer malpractice claims for about 40 years, and we know the answer. The two areas consistently at the top of the chart are plaintiff personal injury representation and real estate transactional work. In […]


Cooler Heads Prevail: Lessons Learned From the Claims Process

by Duane Crone | March 9th, 2017

Sellers of malpractice insurance, Mainstreet included, rarely get involved in dispensing advice throughout the claims process. Insurance companies have become increasingly adamant over the years that agents and brokers keep our distance from claims handling. They have good reasons; allegations of lawyerly negligence are complicated matters and insurers need a direct relationship with their policyholder. For […]


Smoke in our Eyes: Cannabis and Legal Services

by Duane Crone | February 15th, 2017

Lawyer Professional Liability Insurance has been hard to locate for lawyers who serve businesses engaged in the legalized production, distribution and sale of recreational and medical cannabis. This begs the question; if the business is legal, why the insurance problem? I have been asking myself just that. Mainstreet is located in WA where purchase and use of […]